Customer Rating: 
Summary: Poorly designed
Comment: If you want a trouble free set stay away from Samsung. These units have a color wheel, 3 fans and a 250 dollar lamp that need to be replaced periodically.
Customer Rating:
Summary: Was Great the 1st year and a half
Comment: Was Great the 1st year and a half, then started getting flashing lights across the screen, they say we need a new light engine at --wait for it--$1500.00
No leeway from Samsung cause this is not supposed to happen, no I didn't get the extended warranty.
If you are going to buy Samsung you better get the extended warranty
I am off to find another brand and forget that Samsung exists
Customer Rating:
Summary: Expensive and supposedly bad customer service
Comment: I just got the tv yesterday from Sears; actually a floor model and hence the price was less than usual. Definitely an improvement from the behemoth Toshiba that I had. I did do some research prior to purchasing and this is what I found.
Overall everyone seems to like the pic quality. Sony is the closest competitor; if you manage to set the pic correctly there should not be any difference. Switching to satellite from cable supposedly improves pic quality. Since I bought it just yesterday, I cannot say a lot about my experience - the pic is truly great.
However, some also complained about the bad Samsung customer service. Moreover, the bulb needs to be changed every 8000-10000 viewing hours and one can probably do it (according to the manual) without calling the service personnel. The bulb costs around $250. Some customers had a bad experience with the bulb within the first few months of its operation.
Overall, I tend to have no regrets about the purchase and really looking forward to the experience. If something goes awry, I will let you folks know.
Customer Rating:
Summary: Hay dudes go for this one and stop wasting your time
Comment: I just purchased this product and had some concern because of a couple of the ratings given. After a couple of days rerunning wires from my DVD, VCR, Audio System and of course the most important thing of all my HD cable box, I was in a New World of TV enjoyment. The key is that everything from TV is not HD compatible yet, but there are channels out there to get you through the night. This product provides you with great bravado. I'm not going to go through a lot of tech stuff to justify what I see, but if you want what you see and hear about in adds about really feeling like you are looking through a window, this is the way to go. Hay dudes go for this one and stop wasting your time looking.PS
Yes I did research which included a number of testimonials.
Customer Rating:
Summary: Awesome TV!
Comment: OK, OK, it's spendy.. but this is clearly not a must-have item for any household, it's a luxury! As far as luxuries go, this is one of the best and most affordable considering what you get.I love the fact that this TV only weighs 60ish pounds. I've had to move it a number of times as I've been hooking up peripheral devices, and the light weight of the TV is appreciated!
Also love the fact that, unlike other widescreen projection TV's, the DLP technology assures there will never be tube or burn-in issues. Since much of the TV we all watch is not broadcast in widescreen, viewing in 4:3 is required if you don't want to add 20 pounds to every actor/actress (well, that might not be all that bad these days..) or stretch scenery to where it looks unnatural.
DVD's look AMAZING, especially if you have a DVD player with a DVI output. Samsung makes and Amazon sells one and I can't recommend it enough.
Long story short - this is an expensive TV but the light weight and the outstanding picture quality (esp from a distance of ~10 feet) make it worth the purchase. You won't be disappointed!
